Terms of Service

Overview

Welcome to owcwa.shop. This online store is operated by ROYAL UNIBREW A/S (“we,” “us,” or “our”). We provide this website, its content, products, tools, and related services to you through Shopify.

These Terms of Service govern your use of owcwa.shop and purchases made through it. Please read them together with the Privacy Policy, Shipping Policy, and Return and Refund Policy published on this website. Nothing in these Terms limits rights you have under applicable consumer law.

1. Access and Account

You must provide accurate and current information when placing an order or creating an account. You are responsible for keeping your account credentials secure and for activity carried out through your account. Contact us if you believe someone has accessed your account without permission.

2. Products

We aim to describe and display our products accurately. Colours and appearance may vary slightly depending on your device and screen settings. Product availability and descriptions may change, but any change to a product description after your order is accepted will not remove your rights concerning that order.

Your statutory rights if goods are defective, damaged, or do not match their description remain unaffected.

3. Orders

Placing an order is an offer to buy the selected products. We will confirm whether we accept the order. If we cannot accept it after receiving payment, we will refund the amount paid.

Please check your order details before submitting them and contact us promptly if you need a correction or cancellation. Your rights to withdraw from a purchase and to seek remedies for faulty goods are set out in our Return and Refund Policy and applicable law.

4. Prices and Payment

The product price and any applicable delivery charge will be shown during checkout before you place your order. The amount confirmed at checkout is the amount payable for that order, subject to corrections permitted by applicable law.

If we identify a pricing error, we will contact you before processing the affected order. We will not charge an additional amount without your agreement. You must provide accurate payment and billing information and be authorised to use your chosen payment method.

5. Shipping and Delivery

Delivery destinations, charges, and estimated times are described in our Shipping Policy and at checkout. If a delivery is delayed or a parcel is missing, contact us at letitiasimalorie@gmail.com so that we can investigate and provide the remedy required by applicable law.

For consumer orders that we dispatch, the risk of loss of or damage to the goods passes to you when you, or a person you designate other than the carrier, takes physical possession of them.

6. Intellectual Property

The text, images, graphics, design, and other content on owcwa.shop belong to their respective owners and are protected by applicable intellectual property laws. You may use the website for lawful personal purposes. You may not reproduce or commercially exploit its content without the relevant owner’s permission, except where the law allows it.

7. Optional Third-Party Tools

We may make tools or features provided by third parties available through the website. Their use may be subject to the provider’s separate terms and privacy practices. These Terms do not exclude responsibility that cannot lawfully be excluded.

8. Third-Party Links

Our website may link to third-party websites. We do not control their content or practices. Please review their terms and privacy notices before using them. This section does not limit any responsibility we have under applicable law.

9. Relationship with Shopify

Shopify provides the platform used to operate owcwa.shop. Your purchase contract is with ROYAL UNIBREW A/S, the operator of this store. Questions about orders, delivery, returns, and refunds should be directed to us.

10. Privacy

Our Privacy Policy, available on owcwa.shop, explains how personal information is handled in connection with the store. Shopify and other service providers may also process information to support the services they provide. Please read the Privacy Policy for further details.

11. Reviews and Feedback

If you submit a review or other feedback, you confirm that you have the right to provide it and that it does not infringe another person’s rights or contain unlawful material. You permit us to display and use the feedback in connection with operating and promoting the store, subject to applicable law and our Privacy Policy.

We may remove feedback that is unlawful, misleading, abusive, or otherwise violates these Terms.

12. Errors and Corrections

We aim to keep information about products, prices, availability, and delivery accurate. If we discover an error affecting an order, we will contact you and handle it in accordance with applicable law. We will not remove or reduce statutory rights relating to an order already accepted.

13. Prohibited Uses

You may not use the website to break the law, infringe another person’s rights, submit false information, distribute malicious software, interfere with the website’s security, or disrupt other users’ access. We may restrict access where reasonably necessary to protect the website or comply with the law.

14. Automated Access

Automated systems accessing the website must comply with applicable law and must not bypass security measures, interfere with the operation of the website, or misuse customer information. We may apply reasonable technical measures to protect the website and its users.

15. Suspension and Termination

We may suspend or end access to an account if it is used unlawfully or in serious breach of these Terms. Where appropriate, we will give notice and an opportunity to resolve the issue. Suspension or termination does not remove rights or obligations arising from an existing purchase.

16. Website Availability

We aim to keep the website available and its general information accurate, but temporary interruptions or errors may occur. This section does not affect our obligations concerning products you purchase or any rights that cannot lawfully be excluded.

17. Liability

We are responsible for losses and remedies to the extent required by applicable law. Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud, for injury caused by negligence where applicable, or for your statutory consumer rights.

18. Your Responsibility for Misuse

You are responsible for your unlawful use of the website or a breach of these Terms to the extent provided by applicable law. This section does not require a consumer to give up statutory rights or to pay costs for which the consumer is not legally responsible.

19. Severability

If a provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

20. Entire Agreement

These Terms, together with the policies referred to in them and the information presented for your order at checkout, set out the terms applicable to your use of the website and purchase. They do not override mandatory consumer protections.

21. Assignment

You may not transfer your account to another person without our consent. Any transfer of our rights or obligations will not reduce your rights under an existing contract or applicable law.

22. Governing Law

These Terms are governed by Danish law, subject to any mandatory consumer protections that apply in your country of residence. Nothing in this section prevents you from bringing a claim before a court where applicable consumer law allows you to do so.

23. Headings

Headings are included for convenience and do not change the meaning of these Terms.

24. Changes to These Terms

We may update these Terms by publishing a revised version on owcwa.shop. The version applicable to a purchase is the version in effect when the order is placed, unless a change is required by law or you agree to it.

25. Contact Information

Store name: owcwa.shop
Legal company name: ROYAL UNIBREW A/S
CVR number: 41956712
Business unit listed in the supplied registration document: ROYAL UNIBREW A/S Export lager, Padborg
P-number: 1020326049
Business unit address: Europavej 10, 6330 Padborg, Denmark
Email: letitiasimalorie@gmail.com

For return requests, email us first. We will provide the applicable return address and shipping instructions. The business unit address above is not designated as a return address.